Frequently Asked Questions
HIPAA Compliance
Yes. Our scribes complete certified HIPAA training and operate under encrypted, access-controlled systems to protect patient data.
Absolutely. A BAA is included with every service plan to ensure full compliance for clinics, physicians, and healthcare groups.
We use multi-factor authentication, HIPAA-grade VPNs, encrypted audio/video, and device-level restrictions to secure all PHI.
EHR / EMR Compatibility
We work with Epic, Athenahealth, eClinicalWorks, DrChrono, Kareo, AdvancedMD, Practice Fusion, Cerner, and most major EHRs.
Yes. Your scribe is trained on your templates, charting style, macros, and specialty requirements to ensure smooth workflow integration.
Yes. Many physicians use our team to refine templates, reduce clicks, and improve charting efficiency.
Specialties
Yes. We support cardiology, ophthalmology, dermatology, neurology, urgent care, pain management, family medicine, and more.
All scribes receive advanced training in medical terminology, ICD-10/CPT basics, and clinical vocabulary related to your specialty.
Yes. We match you with scribes who have specific experience in your field to reduce training time.
Virtual Medical Scribe Service
They document in real-time, update the EHR, prepare SOAP notes, track assessments, and ensure coding-ready documentation.
We use structured templates, performance monitoring, and continuous QA reviews to maintain high accuracy.
Yes. Most physicians reduce after-hours charting by 70–90% and complete documentation same-day.
General FAQs
A virtual medical scribe is a remote professional who handles real-time EHR documentation during patient visits, helping physicians eliminate administrative burden.
Virtual scribes work remotely using secure technology, reducing costs, space needs, and supervision, while providing the same or higher documentation accuracy.
A scribe documents live inside the EHR and supports clinical workflow. A transcriptionist only types recorded audio and does not enter data into the EHR or assist in real-time.
A telescribe is a remote scribe who assists through secure telemedicine platforms, documenting real-time during both virtual and in-clinic visits.
Our scribes are U.S.-trained or internationally trained healthcare professionals following strict HIPAA-guided workflows.
Pricing & Contracts
Pricing depends on hours, specialty, and complexity; typically 40–60% more affordable than hiring an onsite scribe.
All onboarding, EHR training, and setup are included—no hidden fees.
Getting Started
Book a call, choose your plan, sign the BAA, and onboarding starts within 48–72 hours.
Yes. We offer a short trial so you can evaluate documentation accuracy and workflow compatibility.
Most clinics are fully onboarded in 2–3 days, depending on EHR access and visit volume.